Xbajer FAQ — all your questions answered here

Only one xbajer account is allowed per mobile number. If multiple accounts are detected, all of them may be suspended and balances forfeited. Play fair — stick to one account.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number, verify the OTP, and set a new password. The whole process takes under 2 minutes. Your new password should be at least 8 characters long.

KYC is not required for regular play. However, identity verification may be needed for large withdrawals or for security purposes. In such cases, a copy of your National ID or passport will be required.

Yes, you can close your account if you wish. Simply contact customer support to do so. Make sure to withdraw any remaining balance before closing your account. A temporary break option is also available as part of our responsible gaming tools.

xbajer currently supports bKash, Nagad, Rocket, and direct bank transfer. bKash and Nagad are the fastest options — your balance is typically credited within 2–5 minutes.

The minimum deposit is just BDT 200. Maximum single deposit limits vary by payment method. For bKash and Nagad, the maximum is generally BDT 25,000 per transaction.

Funds are usually credited within 5–10 minutes. If your balance hasn't updated after 15 minutes, please contact customer support with your payment transaction ID. You can find the transaction ID in your bKash or Nagad app transaction history.

No, xbajer does not charge any extra fees on deposits. However, your mobile banking provider may apply its own service charges, which you can check directly in your payment app.

Most withdrawals on xbajer are processed within 15–30 minutes. bKash and Nagad are the fastest options. Bank transfers may take 1–2 business days. Slight delays may occur late at night or during peak hours.

The minimum withdrawal amount is BDT 500. Daily withdrawal limits are determined by your account level and verification status. VIP members enjoy higher withdrawal limits.

Yes, for security reasons withdrawals are generally sent to the payment number registered on your account. If you wish to use a different number, you will need to verify it with customer support first.

If your withdrawal hasn't been processed within 1 hour of the request, contact customer support with your withdrawal ID. Withdrawals may be held if bonus wagering requirements haven't been met — check the bonus section for terms and conditions.

Most bonuses come with wagering requirements — meaning you need to place a certain amount of bets before you can withdraw bonus funds. Typically, you'll need to wager 5–20 times the bonus amount. Requirements vary by bonus, so it's worth reading the terms before activating any offer.

If you place a qualifying amount of bets in a day, a portion of that day's losses will be returned to you as cashback. Cashback is typically credited to your account automatically the following morning. Visit the Bonus section for full terms and conditions.

xbajer offers betting on 30+ sports events including cricket, football, tennis, basketball, hockey, volleyball, and eSports. Special offers are available for popular competitions like the IPL, BPL, and World Cup matches.

Yes, live betting is fully supported on xbajer. Odds update in real time while a match is in progress, and you can place bets instantly. Quick decision-making is key in live betting, as odds can shift from moment to moment.

Once a bet is confirmed, it generally cannot be cancelled. However, a "Cash Out" option is available for certain events, allowing you to withdraw a portion of your stake while the match is still in progress. If the cash out option is available, it will appear on your bet slip.

xbajer's Live Casino features skilled dealers in multiple languages. Tables with Bengali-speaking dealers are also available at select times. Live Baccarat, Roulette, Blackjack, and Dragon Tiger are especially popular.

There are several ways to earn free spins — through the welcome bonus, daily login rewards, special tournaments, or by using a promo code. In some slots games, you can also trigger free spins within the game itself by landing scatter symbols.

Yes. All games on xbajer use certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties to ensure that every game outcome is completely fair and random.

If a login attempt is made from an unrecognized device or location, you'll receive an OTP or alert on your mobile. Change your password immediately and notify customer support. Keeping Two-Factor Authentication (2FA) enabled adds an extra layer of security.

xbajer operates under an internationally recognized license and undergoes regular third-party audits to ensure fair gaming. Transparency and trustworthiness are at the core of everything we do.

There are three ways to reach xbajer's support team:

• Live chat on the website (fastest)
• Email: [email protected]
• Via Telegram channel

Live chat responses typically come within 2 minutes.

For any complaint, please reach out first via live chat or email. We aim to respond within 24 hours. For serious complaints, a ticket number will be issued so you can track updates going forward.

We take responsible gaming very seriously. Our Responsible Gaming On this page you will find information on deposit limits, self-exclusion, and support resources. If you notice signs of gaming addiction, please contact our support team immediately.