1 Introduction
Xbajer is a trusted online betting and gaming platform for millions of people across Bangladesh. We believe every user has the right to full control over their own data. This Privacy Policy ("Policy") explains what information xbajer collects, why it collects it, how it is used, and how it is kept secure.
By using the xbajer website or mobile app, you are considered to have accepted the terms of this Privacy Policy. Please read this page carefully.
Please note: This Privacy Policy may be updated at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, you will be notified directly.
2 What Data Is Collected
Xbajer collects two types of data — information you provide directly and information collected automatically while you use the platform.
Directly Provided Information
- Full name, date of birth, and gender (collected at registration).
- Mobile number and email address.
- BKash/Nagad/Rocket number (for payment purposes).
- Photos of your national ID or passport for KYC verification.
- Messages and information sent to the support team.
Automatically Collected Information
- Device type, operating system, and browser information.
- IP address and approximate location.
- Time spent on the platform, pages visited, and click patterns.
- Login timestamp, session ID, and cookie data.
- Gaming history and transaction records.
| Type of Information | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information (name, date of birth) | Registration & KYC Verification | 5 years after account closure |
| Contact Information (mobile, email) | Communications & Security Notifications | For as long as the account remains active |
| Payment Information | Transaction Processing & Financial Auditing | Minimum 7 years |
| KYC Documents | Identity Verification & Legal Compliance | 5 years after account closure |
| Device & Log Information | Security & Fraud Prevention | 12 Months |
3 How Your Information Is Used
Xbajer uses your data only for the following legitimate purposes:
- Creating, managing, and securing your account.
- Processing deposits, withdrawals, and other financial transactions.
- Completing age and identity verification (KYC).
- Preventing fraud and money laundering.
- Improving and personalizing the platform's services.
- Providing customer support and resolving issues.
- Fulfilling legal obligations.
- Keeping you informed about relevant promotions and offers (with your consent).
Rest assured: xbajer never sells your data to advertisers or third parties. Your data is not shared with any marketing network.
4 Data Sharing & Third Parties
Xbajer may share necessary information with the following trusted parties in limited circumstances:
Payment Providers
Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. This information is used solely for transaction verification.
Legal Authorities
Information may be disclosed in response to a lawful order or request from a Bangladeshi court or government authority. In such cases, we share only the information that is legally required.
Technology Service Providers
We work with trusted partners for server hosting, data analysis, and technical support. All partners are contractually bound to uphold our privacy standards.
Important: Outside the circumstances described above, xbajer does not share your information with any third party under any circumstances. If you receive any suspicious communication, notify our support team immediately.
5 Cookies & Tracking
The xbajer website uses cookies and similar technologies. Cookies are small text files stored in your browser that help recognize you on your next visit.
Cookie Types
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To monitor and improve website usage.
Cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6 Data Security Measures
Xbajer protects your data using industry-leading technology. Our security framework includes:
- 256-bit TLS/SSL encryption for all data transfers.
- Passwords are stored using bcrypt hashing — no one can read them in plain text.
- Automatic account lock on suspicious login attempts.
- Two-factor authentication (2FA) support.
- 24/7 automated threat monitoring system.
- Regular penetration testing and security audits.
7 International Data Transfers
Xbajer is primarily a Bangladesh-focused platform. However, for technical reasons, data may occasionally be processed on international servers. In such cases, we ensure that those servers or service providers adhere to privacy protection standards equal to or higher than our own.
For all data transfers, xbajer strictly adheres to users' fundamental rights and GDPR Standard Contractual Clauses.
8 Protection of Minors' Data
Xbajer strictly does not accept registrations from anyone under 18. Any minor's account identified on the platform will be immediately closed and all collected data will be deleted.
If parents or guardians believe their child is using xbajer, please contact our support team immediately.
9 Changes to Privacy Policy
Xbajer reserves the right to update this Privacy Policy as needed. Changes may be made due to legal requirements, new services, or enhanced security measures.
You will be notified at your registered mobile number before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
10 Contact
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our support team. We aim to respond to your message within 48 hours.
Email: [email protected] — reach out to us for any privacy-related concerns.